Primary duties
- Develop and execute strategies to optimize the end-to-end revenue cycle, from lead generation to customer retention, with a focus on scalability and efficiency.
- Lead and mentor a team responsible for sales operations, customer success operations, marketing operations, and business operations
- Collaborate closely with Sales, Marketing, Customer Success, and Finance teams to align revenue operations with overall business objectives.
- Analyze sales performance metrics, revenue trends, and customer behavior to identify opportunities for growth and improvement.
- Drive the implementation and optimization of revenue management systems and tools to streamline processes and enhance productivity.
- Develop and maintain robust reporting and forecasting mechanisms to provide actionable insights to the executive team.
- Support bi-annual financial planning cycles and quarterly go-to-market goal setting, owning all revenue forecasting and ongoing administration of sales compensation/commissions.
- Establish and monitor key performance indicators (KPIs) to track progress towards revenue targets and operational goals.
- Lead cross-functional initiatives to improve sales efficiency, enhance customer satisfaction, and drive revenue growth.
- Leveraging qualitative and quantitative insights, analyze and monitor performance against goals to provide transparency to stakeholders and influence both product roadmaps and go-to-market plans
- Consistently and proactively communicate, enable, and govern existing and new processes impacting revenue organizations, customers, and cross-functional partners
- Stay informed about industry trends, market dynamics, and best practices in revenue operations to continuously innovate and optimize our approach.
What We’ll Love About You
- 8+ years of experience in revenue operations in the SaaS or E-commerce industry, with 1+ year of management consulting experience preferred
- High emotional intelligence
- Experience optimizing revenue processes via process engineering, software and tools, such as Salesforce, Gong, Hubspot, Vitally, and Outreach
- Exceptional communication, project management, collaboration, and influencing skills with the ability to prepare thoroughly for critical questions
- Proactively analyze, recommend improvements and communicate efficiency and effectiveness of revenue operations to senior leadership team
- Strong quantitative and qualitative analytical skills
- Experience managing complex projects with multiple stakeholders
- Detailed oriented and organized - particularly in the context of building complicated business systems and analyzing downstream impact and scalability
- Experience leading and developing high-performing teams in a fast-paced and dynamic environment
- Strategic mindset with the ability to think critically, solve problems, and drive results
- Passion for innovation, continuous improvement, and delivering exceptional customer value
- Openness and responsiveness to feedback
What You’ll Love About Us
- Salary range of USD $195,000 - $215,000 base plus generous variable compensation and significant equity (we do not have geo based salaries)
- High growth startup - plenty of room for you to directly impact the company and grow your career!
- Work from home (or wherever. Fully remote company.
- Fun - We’re passionate and enjoy what we do
- Competitive compensation and opportunity for equity
- Flexible paid time off
- Health, dental, vision insurance
For information about how we use your personal data, please see our U.S. Job Applicant
You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.
