AT DEVOTED HEALTH, WE\U2019RE ON A MISSION TO DRAM

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Job Description

A bit more about this role: 

This position represents an amazing opportunity for a nurse practitioner (APRN)  with a big heart and entrepreneurial spirit with extensive clinical experience offering cardiometabolic preventive care.   Your primary focus will be delivering world class care to our members with hypertension, hyperlipidemia, diabetes and coronary artery disease. 

In this role you will be working in a next generation virtual cardiometabolic clinic that dramatically expands access to care for America's most vulnerable seniors.  The clinic focuses on optimizing hypertension and hyperlipidemia management for Devoted Health members. You will utilize and help improve our home-grown technology and electronic health information platform to carry out virtual visits as well as managing asynchronous prescription refills for patients.  On a day-to-day basis you will work closely with our virtual specialty clinic team members at Devoted Medical including physicians and other APRNs as well as medical assistants, clinical guides (nurses, dieticians, health coaches), pharmacists, and pharmacy techs.  You will be a key member of our interprofessional team.

The hypertension/ cardiometabolic clinic is one of several of Devoted's virtual specialty care programs that are designed as  “micro centers of excellence” that deliver highly tailored, specialized care to patients with a specific chronic conditions.  

Responsibilities will include:

•  Conduct  focused and thorough assessments of patients with conditions that impact cardiometabolic health including hypertension, hyperlipidemia, coronary artery disease, and diabetes through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the specialty care clinic team.  We expect that 60-70% of your clinical effort will be performing virtual visits. 

• Formulate accurate diagnoses and develop individualized treatment plans for patients with cardiometabolic conditions, including medication management, lifestyle modifications, and monitoring recommendations.

• Mitigate the risk of cardiometabolic conditions by proactively managing medication adherence for patients with hypertension, hyperlipidemia, diabetes and atherosclerotic cardiovascular disease. 

• Manage a refill inbox for patients with cardiometabolic conditions in accordance with established protocols and guidelines.  We expect that 30%-40% of your clinical effort will be managing a prescription refill queue. 

• Identify and evaluate risk factors, comorbidities and possible contraindications for treatment.

• Provide counseling on medication adherence, potential side effects.

• Collaborate closely with other members of the care team including PCPs, endocrinologists, cardiologists and other Devoted team members including pharmacy, clinical nursing, social work, as  well as interfacing with family members and caregivers to coordinate  holistic care for the member, to ensure continuity of care and deliver a collaborative care plan.

• Serve as the clinical advisor and provide clinical escalation support for the speciality clinic staff and other teams during business hours.

• Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface. 

• Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines.

• Participate in quality improvement initiatives  and ongoing professional development to stay current on best practices and advancements in cardiometabolic care.

• Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations.

• Conduct urgent visits during on-call shifts to support our clinical nurses who triage calls from our members. At least one four hour on-call shift on a weekend day or holiday is required per quarter. 

Attributes to success:

• Skilled nurse practitioner with thorough understanding of  cardiometabolic condition management including disease process, treatment modalities, medication management and lifestyle modification as it pertains to hypertension, hyperlipidemia,  and primary care management of coronary artery disease and diabetes. 

• You are experienced working on an interprofessional team and enjoy team-based care.

• You have great clinical and non-clinical judgment.

• You are thorough and take the time to address the needs of your patients. 

• You are deeply empathetic and humanistic, and want to go the last mile for your patients.

• You enjoy a fast-paced, high-energy, organization. Agility and collaboration are key as we will change and improve quickly. 

• You welcome learning and using new technologies that are being developed in parallel. You thrive on knowing your work can help make these technologies better for you and your patients.

• You learn from every experience and are not afraid to fail - that's how you're wired.

• Finally and most importantly, you have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.

Desired skills and experience:

• APRN with 5 or more years working in outpatient clinical practice ideally with experience in management of hypertension, hyperlipidemia and primary and secondary prevention of atherosclerotic cardiovascular disease. 

• Minimum of 2 years of experience concentrated in primary care or a subspecialty with heavy focus on hypertension and lipid management  required (eg. cardiology, nephrology, endocrinology, primary care). 

• Proficiency in using telehealth technology and electronic health records (EHR).

• Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits - you believe in the mission of bringing care to where the patient lives. 

• An understanding of managed care is a plus, including how to appropriately assess STARS/HEDIS measures, code clinical comorbidities, and identify clinical care gaps. 

• Proficiency in English and Spanish preferred for this position.

• Multi-state licensure is required in addition to a willingness to obtain, and maintain, additional licensure as requested.

Licensure and Certification:

• Master's or Doctoral degree in Nursing with a specialization in primary care or cardiovascular care.

• An active and clear RN and APRN license in the state of [MARKET] as well as APRN certification is required at time of hire and must be maintained while employed at Devoted Medical.

• Active BLS is required at time of hire and must be maintained while employed at Devoted Medical. 

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce.  If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.