Responsibilities:
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Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience - buying products, contacting customer service, returning products.
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Quantitative Analysis
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Complex review tasks
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Written data summaries
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Intermediate level in Excel/ Spreadsheets.
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Review and Vet lists of data on a regular basis.
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Perform weekly reconciliation of financial tasks and monthly reconciliation of donations.
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Daily maintenance and updates of data on trackers.
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Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary.
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Participation in team building sessions.
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Manage emails in multiple accounts.
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Other duties as assigned.
Role Requirements:
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Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
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High degree of interest in online shopping and a regular online shopper
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Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)
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High degree of expertise with Internet browsing, email, and common applications.
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Strong attention to detail and organization.
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Strong communication skills (both verbal and written).
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Ability to multitask and make progress on many things at once
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Flexibility is critical.
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Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.
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Availability to work from home for 5 hrs/day during core hours 7am - 6pm (M-F) at home residence.
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Secure location at home to store and receive/return packages during normal weekday business hours.
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Valid driver's license with reliable transportation
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Distance from home address to USPS/Fedex/UPS locations under 10 miles each way.
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
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We passionately put our customers and communities first
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We embrace changes and innovate courageously
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We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
Language ReferenceEnglish
EEO Statement