Key Responsibilities:
- Communicate effectively and professionally via email, phone, and/or instant messaging with your colleagues and Coretelligent’s clients, including C-level and other VIPs, to translate client requests into technical results in a timely manner
- Accurately, regularly, and effectively record time
- Update and maintain documentation
- Utilize strong working knowledge of Windows and Mac OS environments and common applications to ensure systems are configured properly and consistently
- Maintain imaging infrastructure, including but not limited to: preparation and deployment of new operating systems and line-of-business applications, and validation of new hardware models and deployment of driver packs
- Prior experience with imaging technologies such as Microsoft Deployment Toolkit or Ghost preferred
- Experience with PowerShell, VB, or similar scripting language preferred
Required Skills and Qualifications:
- College degree preferred but not required
- A minimum of 1-2 years related work experience (including internships)
- Strong written and verbal communication skills
- Must be customer focused and able/willing to provide “white glove” service
- Strong problem-solving skills
- Detail-oriented, and able to follow and adhere to defined process
- Ability to effectively multi-task and work in a fast-paced environment while producing high quality results
- Passionate about technology eager to learn
**This position is based in our Scarborough, Maine office. Due to the nature of the job, we are seeking candidates who currently reside in or near Scarborough. Please apply only if you meet this geographical requirement**
Salary Range for this position (depending upon experience): $57,000k - $67,000k
This range reflects the minimum and maximum targets for new hires across all US locations (with the exception of MA, NY, and CA). Within the range, individual pay is determined by job-related skills, experience, work location, and relevant education or training.
What you’ll love about Coretelligent:
We take Coretelligent culture very seriously! As a company, we constantly think of ways to give back to our valued employees through company engagement. We offer a competitive salary, amazing benefits, a great vacation package, a healthy work-life balance, and opportunities to grow your career from within!
Benefits: Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.
Perks: Fourteen holidays, including a day off on your birthday, flexible vacation, monthly rewards, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 standup desk allowance, and other health & wellness perks.
Equal Opportunity and Accessibility Commitment.
- Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more, focusing on creating an inclusive workplace. At Coretelligent, diversity is valued beyond compliance, ensuring that every team member feels valued, respected, and supported. We strive to create a work environment where everyone can thrive and be their authentic selves.
- We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to [insert appropriate contact] for necessary arrangements.
E-Verify
For information about the right to work, click for English or for Spanish.
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.
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