All Star Sales Specialist

RESPONSIBILITIES:

• Generate sales of Varsity products to existing and target customers utilizing a variety of sales techniques
• Assist customers in your territory with all things Varsity
• Develop relationships and understand the needs of customers in your territory
• Become an industry expert for your territory   
• Guide customers through the design and order process to completion
• Monitor competitors in your territory maintaining a comprehensive knowledge of their product offerings and selling points
• Coordinate with the Varsity All Star event division to support their sales efforts in your territory and to promote Varsity All Star
• Implement sales calls, customer visits, consultations, and other effective sales techniques to secure the business
• Conduct consultations, design sessions, and sizing appointments
• Meet predetermined performance measurements/sales goals
• Submit appropriate and complete paperwork, e.g. revisions, payment forms, expense reports, VID requests and rush requests
• Communicate production timelines and delivery dates to customer
• Perform administrative and customer service duties as deemed necessary, e.g. payment collection, order sorting, and return/remake facilitation
• Develop and implement strategy for converting target accounts to new business
• Provide regular updates to direct manager on progress with target accounts and sales forecasts
• Utilize a variety of sales techniques to increase territory sales
• Complete training as assigned to stay current on products, processes and technology
• Identify new trends in the industry and relay to your manager
• Monitor and utilize company produced reports, e.g. CSH, PBR, and Aged Receivables to identify opportunities, maintain “clean” accounts, and maximize sales
• Make your availability to customers known by returning all phone calls and emails in a timely fashion, typically within 24 business hours.
• Develop action plan with direct manager to resolve customer satisfaction issues and retain at risk customers
• Participate in sales conference calls, webinars, meetings and yearly sales trainings
• Attend Varsity Events a (Typically during the months of October – April)
• Generate and communicate sales leads to the event sales team
• Coordinate team approach with event Advisor when deemed appropriate
• Meet all deadlines

QUALIFICATIONS:

• Bachelor’s degree 1-3 years prior sales experience
• Knowledge and background in cheer/dance industry preferred
• Excellent interpersonal and communication skills
• Superior analytical and problem-solving skills
• Strong understanding of Microsoft Suite and ability to grasp new technology and applications
• Above all, must exemplify core values of the company:
• Service: Lead with heart. We champion community.
• Passion: We love what we do. It fuels our purpose.
• Integrity: We do what we promise. We own our actions and decisions.
• Respect: We earn it by giving it, because everyone deserves it.
• Innovation: We never stop thriving to be better. For ourselves and our community.
• Transparency: We are committed to openness and honesty in everything we do.

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