Pay Rate: $37.50 / hour
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Administer professional massage and body treatments to guests
- Upholds Forbes Guest Service Standards
- Have a thorough knowledge of numerous massage modalities and possess a general understanding of body treatments
- Ensures that all necessary equipment is set up prior to each service appointment, and cleaned up after each guest
- Review and maintain an inventory of supplies and ensure enough supplies are available for the spa facilities
- Be on time for shift, prompt with each appointment and perform services within the appropriate time allotted for the service
- Adheres to massage protocols
- Provide accurate and detailed descriptions of treatments, packages, services, treatment contraindications, facility features and hours of operation
- Have complete knowledge and understanding of all services and products offered
- Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
- Teamwork - Develop and promote teamwork and cooperation among co-workers
- Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
- Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- High School Diploma or GED
- Minimum of 2 years of Massage experience
Required Technical / Other Skills and Abilities
- Performs additional related duties as requested by a manager at any time.
- Must maintain flexibility and be able to work varied shifts, including mornings, evenings, weekends, and holidays.
- Strong written and verbal communication skills
- Friendly demeanor, great smile, energetic, calm, and empathetic
- Able to make sound decisions when in a stressful situation
- Organized and able to prioritize
- Must be able to operate equipment, including: an iPad, computer, and be able to text message.
- Responsible to set up equipment and clean equipment
- Must be able to work flexible hours, evenings, weekends, and holidays
Required Licenses/Certifications
- Current Massage license from the State of Hawaii
PHYSICAL REQUIREMENTS
The physical requirements described on the attached “Physical Requirements of Position” chart are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See attached “Physical Requirements of the Position”.
Compensation & Benefits
- Competitive Hourly Rate
- Access to Meditation, Yoga and Fitness classes
- Attend Wellness Lectures
- On Property Gym Access
- Discount on Spa & Salon services.
- Lunch
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.
