Who We Are:
Factored was conceived in Palo Alto, California by Andrew Ng and a team of highly experienced AI researchers, educators, and engineers to help address the significant shortage of qualified AI & machine learning engineers globally. We know that exceptional technical aptitude, intelligence, communication skills, and passion are equally distributed around the world, and we are very committed to testing, vetting, and nurturing the most talented engineers for our program and on behalf of our clients.
We are seeking a Sales Operations Assistant to join our dynamic team. As a Sales Operations Assistant, you will play a crucial role in facilitating a seamless process between our sales team and clients. This role requires someone with exceptional organizational skills, attention to detail, and a proactive approach to problem-solving.
What you will be doing:
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- Manage interview scheduling and logistics, facilitating communications between our clients and engineers ensuring all parties are well-informed and guaranteeing a timely interview process.
- Update and maintain the Customer Relationship Management (CRM) system with relevant and accurate information to track and manage client interactions, ensuring data integrity throughout the sales pipeline.
- Assist with preparation for and post meeting follow-up activities, including requesting intel information in advance of meetings, document generation, and creating pipeline activities.
- Provide timely and accurate submission of resumes to clients, ensuring they are up-to-date and match client requirements.
- Proactively identify opportunities for process improvement and suggest innovative solutions.
What you bring to Factored:
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- Recent graduates interested in starting their careers in the sales operations, customer support and customer success fields.
- Excellent communication skills, both written and verbal in English (C1-C2).
- Ability to work in a fast-paced environment and prioritize critical tasks.
- Be able to quickly adapt to changing priorities.
- Highly proactive and self-motivated individual, demonstrating exceptional initiative.
- Interest in learning about the world of AI and data.
At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you.
We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth is available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business, but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business, and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts.
In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.
