What you get to do every day
- Review and reconcile 401(k) related customer and account data
- Process customer transactions such as contributions, loans, and adjustments
- Problem-solve issues and double-check reports for discrepancies
- Work cross-functionally with customer success, implementation, engineering, and compliance to address customer inquiries and improve processes to build a better product that is scalable as we continue to grow
- Become an expert at operational processes and source of knowledge for internal stakeholders
- Work on projects as needed
What you bring to the role
- 2 years of experience in Accounting or the 401(k) industry
- Meticulous attention to detail
- Strong organizational skills
- Strong communication skills
- Ability to perform at high efficiency in a fast-paced environment
- Work well on teams as well as independently
- Good with numbers
- Time management skills
- Problem solving skills
- Passion for research
- Ability to identify and communicate process improvements
- Reconciliation skills preferred but not required
- Bachelor’s degree OR equivalent experience preferred
Where you will work
- Our new office in Lindon, Utah
- Hybrid, in office 1-3 days per week
Why you will love working at Human Interest
Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.
Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
- Customer obsession
- Long-term orientation
- Autonomous and accountable teams
- An escalating bar for talent and performance
- Fundamental optimism
Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans from a minimum of $20 in our lowest geographic region to a maximum of $24 in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.
Benefits -
- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Generous PTO and parental leave policies
- Lyra - Enhanced Mental Health Support for Employees and dependents
- Carrot - Fertility healthcare and family forming benefits
- Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; annual wellness stipend
- Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
- Fun online and regional events and celebrations and department and company offsites
- The vast majority of our positions can be 100% remote
We’re a great place to work (but don’t take our word for it)
Here’s a list of our awards and accolades:
- Certified as a Great Place To Work® (2023)
- Best Places to Work by Built In (2023)
- A Top Company by Y Combinator (2020-2023)
- America’s Best Startup Employers by Forbes (2020-2022)
- Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.
Human Interest employees must adhere to the Company’s security policies and Code of Ethics.
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with guidelines. See more:
