Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Nature of Responsibilities:
Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and/or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly.

Specific Duties

1. Register and process appointment check-in and check-out in the electronic medical record systems. Enter and/or verify health insurance information and collect payments as necessary. Check to ensure eligibility for services. Schedule appointments for new and returning student patients. 
2. Provide information to other clinics and ancillary services. Provide routine information regarding Student Health services and direct patients to assigned areas and other locations upon request.
3. Assist medical and nursing staff in a variety of tasks including: Taking medical histories and recording vital signs. Explaining treatment procedures to patients and preparing patients for examinations and procedures. Assisting the physician during the examination and procedures. Collect and prepare laboratory specimens and perform basic laboratory tests on the premises. Dispose of contaminated supplies. Sterilize medical instruments. Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record. Prepare and administer medications as directed by a physician Authorize drug refills as directed and telephone prescriptions to a pharmacy. Draw blood. Prepare patients for x-rays, tests and procedures. Take electrocardiograms. Remove sutures/ staples. Change sterile and non-sterile dressings. Perform other clinical functions as delegated and supervised by the physician.
4. Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications
Education

Graduation from a Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). High school or GED graduation required. Certification or Registration by AAMA or AMT preferred. . Certification by AAMA preferred.

Experience

Experience in college health or an ambulatory care setting is preferred.

Job Code: 00000996 MEDICAL ASSISTANT, CERTIFIED
Job Level: 08

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiringdepartment.