Business Analyst
Latin America
Support Teams – Staff /
Full-time /
Remote
Who we are:
Factored was conceived in Palo Alto, California by Andrew Ng and a team of highly experienced AI researchers, educators, and engineers to help address the significant shortage of qualified AI & machine learning engineers globally. We know that exceptional technical aptitude, intelligence, communication skills, and passion are equally distributed around the world, and we are very committed to testing, vetting, and nurturing the most talented engineers for our program and on behalf of our clients.
We are seeking a Business Analyst to join our dynamic team. As a Business Analyst, you will play a critical role in bridging the gap between business needs and data solutions. You will be responsible for understanding, analyzing, and documenting business processes and requirements to drive improvements, enhance efficiency, and support the successful delivery of projects. The BA works closely with stakeholders, including business leaders, product managers, and technical teams, to ensure solutions align with organizational goals.
What you will do:
- Collaborate with stakeholders to identify and document business needs, objectives, and challenges.
- Conduct interviews, workshops, and research to gather detailed requirements.
- Analyze existing business processes to identify inefficiencies and recommend improvements.
- Develop process models, workflows, and documentation to support process optimization.
- Maintain detailed and organized documentation of requirements, processes, and project deliverables.
- Translate business requirements into functional specifications.
- Participate in solution design, testing, and validation to ensure requirements are met.
- Serve as a liaison between business and technical teams, ensuring clear communication.
- Assist in project planning and execution by providing insights into requirements and business impact.
- Perform data analysis to support decision-making and identify trends or opportunities.
- Collaborate with data teams to develop reports and dashboards that track business performance.
- Update stakeholders on project progress and changes in scope.
What you will bring:
- 0-2 years of experience in business analysis, project management, or related fields.
- Good knowledge of Microsoft Office, particularly Excel, with an interest in learning SQL.
- Strong proficiency in English communication, both written and verbal.
- Strong analytical and problem-solving abilities.
- Proactive mindset with a focus on delivering value to the organization.
- Attention to detail and ability to manage multiple priorities.
- Adaptability to rapidly changing business environments.
- Strong interpersonal skills and ability to work in cross-functional teams.
- Interest in learning about the world of AI and data.
Nice to have:
- Experience with project management tools such as Jira, Trello, or Visio.
- Familiarity with CRM platforms like HubSpot or Salesforce.
- Knowledge of data visualization tools (e.g., Tableau, Power BI).
- Basic understanding of SQL or other data query languages.
- Familiarity with methodologies like Agile, Scrum, or Waterfall.
At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you.
We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth is available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business, but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business, and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts.
In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.
