School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

Performs complex duties in support of the NCCTS Product Development and Technical team. Coordinates and implements education/training for technology and software related products for the Network and National Center.

Work Performed

Manages, supports and provides guidance for tech projects and initiatives (e.g. Airtable, MS Teams, etc.). 

Assesses and evaluates process measures, Center and staff technology needs, in order to make recommendations, plan, and facilitate technology/software trainings and support that meet staff and Center needs.

Designs, manages and implements technology strategies and planning, for the UCLA/Duke Technology team initiatives, including the monitoring and execution for live webinars, live and virtual event recordings and support. 

Partners with Network members and Center staff to manage accessibility-enabling functions for all NCCTS-wide events.

Coordinates and manages Network information systems by collaborating with Center and Network members to collect, organize and maintain information, to meet NCCTS goals. 

Provides recommendations and researches and executes solutions for continuous improvement of information systems processes.

Administers and provides technical support for all software applications (e.g. Office 365 and Basecamp)

Manages, executes and distributes analytics reporting for the National Center.

Performs other related duties incidental to the work described herein.

Education/Training:       

Work requires communication and analytical skills normally acquired through a 4-year college education.

Experience:       

Work requires a general knowledge of research methods, procedures and activities normally acquired through 1 year of social science research experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills:   

• Strong organizational, coordination, project management and prioritization skills.
• Excellent computer skills, including intermediate to advanced experience with Airtable, BaseCamp, MS Teams, Office 365, and live webinar support.
• Excellent verbal and written communication skills, including editing skills. Strong interpersonal communication skills.
• Must be dependable and able to multi-task. Able to work independently and problem solve.
• Strong attention to detail.
• Data entry experience.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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Minimum Qualifications

Education

Work requires communication and analytical skills normally acquired through a 4 year college education.

Experience

Work requires a general knowledge of research methods, procedures and OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE experience. activities normally acquired through 1 year of social science research

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.