Housing & Residential Life (Housing), a self-funded auxiliary housed within Campus Life at the University of Arizona, operates 23 dorms and 1 graduate apartment complex that houses over 7,800 students annually on the University of Arizona Main Campus. More than 80% of on-campus residents are first- year students. Our dorms range in style from historic to modern and range in size from 60 to 1000 residents. While the University does not require students to live on campus, more than 70% of all incoming first-year students choose to live in UA housing to help their transition to university life. Housing & Residential Life plays a critical role in achieving institutional and divisional goals. We are proud of the supportive environment we provide our students, our vibrant academic partnerships and our high-quality facilities.

Our Mission: Helping Students Build a Foundation for Success

• Excellence -Excellence is performing at an extraordinary level and exceeding expectations
• Respect - Respect is treating others courteously and professionally in all situations; valuing and honoring diversity in others; being honest, direct, and courteous in all communications and loyal to all, including those not present
• Integrity - Integrity is doing the right thing, being honest with oneself and others, being authentic, and being transparent in intent
• Caring - Caring is being welcoming, kind, compassionate, and willing to help others; showing concern for a person’s needs; listening more and talking less.

The Community Director (CD) reporting to an Assistant Director for Residential Districts or to a Program Manager is a member of the Residential Education team. This individual provides residents and student-staff living in the dorm with support and leadership, promotes an inclusive community, educates about residential community standards, and provides crisis response and management. Depending on the assigned community the Community Director may supervise a Graduate Community Director or work with an Assistant Community Director to co-administer daily activities.

This is a twelve-month fiscal (year-round), live-in staff position, 40-hour a week and will require evening and weekend commitments. Serves on a 24/7 duty rotation that provides crisis response management.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

COMMUNITY DIRECTOR RESPONSIBILITIES:

Supervision

• Manage building communities ranging from 60-1000 residents: 6-26 Resident Assistants, and possibly a Graduate Community Director, Lead RA, and/or Office Assistant
• Facilitate individual one-on-one meetings with supervisees to engage in ongoing professional and community development, review student and facilities concerns, and evaluate staff
• Oversee weekly staff meetings to review Wildcat Living Curriculum, departmental notices, student and facilities updates, and ongoing training
• Administer staff selection and evaluation processes
• Aid in the development and execution of departmental trainings around interpersonal communication, relationship building, conflict mediation, crisis management, and cultural competency skills

Community Development

• Develop positive and inclusive working and living environment for staff and students
• Implement and evaluate Wildcat Living Curriculum, emphasizing Pillars of Personal Growth, Connection, Responsibility, and Cultural Understanding
• Form connections with and offer support to staff and students
• Work collaboratively with maintenance and custodial staff to attend to student work requests, damage, and facilities emergencies
• Facilitate student connection and referrals to university departments for personal and academic support
• Meet regularly with and provide feedback to the residence hall Desk Manager and Coordinator for Desk and Summer Operations
• Coordinate with campus partners to support and further develop Theme Communities (as applicable)

Advising

• Advise Hall Council student leaders and oversee the development of their leadership and advocacy skills
• Attend Hall Council meetings and support student social events and initiatives
• Support the student voice through supporting the Residence Hall Association and the National Residence Hall Honorary

Behavioral Education Management

• Provide crisis intervention and resources to residents and staff in need
• Educate residents about Housing & Residential Life Policies and Procedures, University Code of Conduct, regulations, rights and responsibilities
• Serve as conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflection
• Participate in a campus-wide on-call duty rotation

Administration and General Expectations

• Perform a variety of administrative duties including, but not limited to assessments, reports, occupancy and budgetary management, purchasing and processing receipts, and payroll, health and safety checks, facilitating residence hall opening and closing
• Attend weekly Residential Education or district team meetings and participate in ongoing departmental trainings and workshops
• Serve on department committees and represent Housing & Residential Life to university committees as assigned
• Assist with August move-in activities
• Support of summer operations which could include summer conferences, special projects, orientation housing, summer dorm supervision, and general departmental support
• Perform related duties as assigned or required to meet Housing & Residential Life and University goals and objectives

KNOWLEDGE, SKILL & ABILITIES:

• Knowledge and understanding of diversity; direct experience supporting marginalized or underrepresented students
  Interpersonal relationship and communication skills
  
• Strong ability to effectively lead teams of students
• Proficiency with Microsoft Excel, Outlook, Power Point, Word, Teams and Zoom
• Ability to participate as a positive team player
• Strong written and oral communication skills

• Master’s degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field upon employment and 1 year of residential experience at the full-time level OR a combination of equivalent experience
• Evening and weekend work required

• 2 years of residential experience
• Experience in all the following areas: supervision, advising student groups, conduct adjudication, crisis management/duty, and administrative responsibilities
• Experience working in residence life or related area
• Experience working with culturally diverse populations
• Experience supervising and/or advising students
• Cell phone and/or remote connectivity