SRGCC CONSULTANT, PRODUCT MANAGEMENT

What We'll Bring:

What we will bring
SRG/CC is one of TransUnion’s Global Solutions departments that helps TransUnion make trust possible by verifying consumer contact information is accurate, enhancing data with scores and models and providing additional information where necessary. This SRG/CC suite of solutions assists our customers identify and contact clients more efficiently by ensuring our customers' data is always up-to-date. These solutions are used by the largest companies in the United States in a diverse set of industries including Banking, Insurance, Health Care, Retail, Big Tech, Collections.
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge

What You'll Bring:

What You'll Bring:

• Bachelor’s degree in related field
• Exceptional data analysis skills and deep familiarity with Microsoft Excel.
• 3-5 years of experience in analytics, data analysis, product management, operations, customer support or related experiences.
• A keen intellectual curiosity, a passion for problem-solving and a desire to solve client problems with new features and solutions.
• Must be able to effectively prioritize workload, handle multiple priorities simultaneously and possess exceptional follow-up and problem resolutions skills.
• Should be proactive and demonstrate ability to work independently and produce results across multiple functional organizations, both internal and external.
• Strong interpersonal communication skills including excellent spoken and written English.
• A desire to learn the product management trade for a data company.

Impact You'll Make:

Impact You’ll Make

• Reporting directly to the Sr. Manager of Product Management you drive analyses to a) inform product decisions b) create new features c) identify customer value in solutions and features.
• Mockup products in excel/custom decision tool to speed up innovation and product acceptance testing.
• Test and approve products/features prior to go-live.
• Assist with the investigation and resolution of issues related to customer production issues.
• Create and manage user stories (requirements) to direct our engineering teams work throughout development life cycle.
• Assist in the prioritization of our roadmap to ensure we are creating the right products and features at any given time.
• Work directly with the product delivery teams to meet customer and strategic initiative demands and execute on the product vision for the TransUnion Specialized Risk solutions
• Act as in internal sponsor for projects, and facilitates R&D and innovation by engaging with development and architectural leads
• Manage analysis of ML/AI features with our data science matrix partners.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Product Management