Job Description
Wakefield Thermal is part of the Heico Companies, and in aggregate, Heico’s businesses generate more than $3.2 billion in revenues. Wakefield Thermal is a global leader in innovative thermal management solutions for a diverse range of markets. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Our Mission: Our businesses have made an all-encompassing commitment across all levels of the organization to never sacrifice safety. Deliver industry-leading quality, and on-time delivery while providing an exceptional customer experience. Position ourselves as a leader in the industry through technological advancements and supply chain excellence. Promote a culture of success and excellence through collaboration, accountability, transformative, and shared belief in our vision.
SUMMARY:
The Senior Quality Engineer is responsible for the support of NPI launches and ECN activity, including assurance of compliance to customer, industry, and regulatory requirements. Other responsibilities include daily production troubleshooting, inspection and disposition of purchased and manufactured parts and assemblies, root cause analysis, implementation and tracking of corrective actions and continuous improvements, and interfacing with customers.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Strive toward a culture of proactive safety
- As a leader, build a culture of integrity and openness. Exemplify the highest standard of conduct and ethical behavior
- Review customer requirements and ensure flowdown to engineering, manufacturing, quality, and outside vendors
- Complete customer questionnaires and self-audits
- Participate in quote, purchase order, and design reviews
- Participate in new product introduction and validation in support of internal and customer requirements
- Assist in documentation of manufacturing plans and processes to ensure conformance to quality management system requirements
- Assist in development and maintenance of incoming, in-process and final inspection criteria, methods, and data collection
- Coordinate RMA activities
- Support Inspection personnel in the performance of their assigned responsibilities
- Perform training of quality inspectors and others as assigned
- Review, investigate, and disposition nonconforming product reports
- Assist in corrective action and improvement activities including investigation, root cause analysis, and development of corrective and preventive action plans for internal issues and customer returns as required
- Author and help maintain quality system documentation, with assistance from Document Control personnel
- Assist in internal and external audits
- Develop and mentor direct/indirect and supervisory level reports to ensure high performance, competence, and behavior consistent with the company's values and culture
- Responsible for cleanliness of his/her own work area and the general housekeeping of the Company
- Adhere to the facility’s quality, environmental, health and safety policies that are identified by our Management Systems
REQUIREMENTS:
- A safety focused mindset and the ability to influence a work safe culture
- Working knowledge of AS9100D
- Knowledge of quality engineering principles preferred
- Ability to analyze components and manufacturing processes to improve product quality and process efficiency
- Strong analytical skills and the ability to express technical concepts effectively, both written and verbally
- Excellent presentation skills and capacity to interact professionally and tactfully with all levels of the organization and customer base
- Proficient with inspection methods, tools and instruments (Optical Comparator, digital height gages, CMM, calipers, etc.)
- Experienced interpreting GD&T requirements of complex machined components
- Exceptional technical skill sets with the ability to contribute to and/or create formal presentations utilizing MS Office while composing accurate data as well as navigating ERP system
- Proven communication and problem-solving skills
- Knowledge of Lean Principals
EDUCATION REQUIREMENTS:
- Bachelor’s Degree in engineering or related discipline
- Experience in metal machining manufacturing environment preferred
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk and sit. The employee will use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear. The employee is frequently required to sit and to use a computer keyboard with mouse for long periods of time. The employee will occasionally lift and/or move 25 pounds.
WORK ENVIRONMENT:
While performing the duties of this job in the Plant or Warehouse, the employee is exposed to noise and aluminum particles. The noise level is usually moderate but hearing protection may be required in designated areas. The employee is required to wear safety glasses when in the plant.
Note: This job description provides an outline of the essential functions and qualifications necessary for this position. It is not all-inclusive, and duties may change, be added or deleted according to business need.
Relocation assistance.
