Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced JDA WMS/BlueYonder- Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
Lead a technical team:
- Analyze and derive test cases using functional and technical specifications especially on system integration mapping documentation.
- Implement configure and maintain the Warehouse Management System to meet the company’s operation requirement.
- Collaborate with It and business stakeholders to ensure smooth integration of WMS with other enterprise systems.
- Collaborate with Cross Functional teams to gather and analyze business requirements for WMS Enhancements and modifications.
- Provide Technical Support and training to clients on JDA Products
Application Support:
• Provide first-level contact and convey resolutions to user issues.
· Troubleshoot, diagnose and resolve application issues, proposing and implementing improvements where necessary.
• Monitor application performance and suggest measures to maintain application health.
User Training and Support:
• Conduct training sessions for users to ensure efficient utilization.
• Develop user guides and documentation.
• Assist users in understanding and using the application effectively.
Liaison with Stakeholders:
• Collaborate with the client's business team to understand their needs and offer solutions.
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security.
• Coordinate with the technical team for necessary software upgrades or patches.
The Team
The Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.
Qualifications
Required
- 6 years of experience as a Solutions Specialist in a Consulting role on a Application Managed Service contract.
- 3+ years of experience with JDA WMS.
- Understanding of demand and supply planning process.
- Excellent problem-solving skills.
- Strong communication skills, capable of dealing with both technical and non-technical staff.
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
- Technical or functional certifications
Additional Requirements
Information for applicants with a need for accommodation:
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
