Medical Office Manager - Edina, Plymouth, Richfield

Schweiger Dermatology Group's Ultimate Employee Experience:  

• Multiple office locations, find an opportunity near your home   
• Positive work environment with the tools to need to do your job and grow
• Full time employees (30+ hours per week) are eligible for:
  • Medical (TeleHeath included), HSA/FSA/HRA, Dental, Vision, Life, AD&D, Long and Short-term Disability by 1st of the month following 30 days of employment 
  • Eligible for 401K 
  • Your birthday is an additional personal holiday     
• Part-time employees (less than 30 hours)
  • Eligible for 401K
• Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services 

Job Summary: The General Manager oversees its respective centers, teams, and processes that are essential to our success. A General Managers will build a team of capable and competent employees that can enhance and optimize operational performance of their centers.

Job Responsibilities: 

• Develop A-Team that delivers A-Level Operational Outcomes and Processes.
• Culture of Positivity NPS for providers & staff >;82.
• Perform as a stable operations leader – displays strong leadership that achieve KPIs and measurable goals as outlined by the RM team.
• Optimization of operational processes to deliver on goals – staffing percentages and budget adherence.
• Effective and collaborative management - able to effectively collaborate with other company departments/teams to achieve successful results.
• Independently drive key change and transformation initiatives aligned with organizational strategic goals.
• Heavy focus on auditing SOPs and accountability of SOP compliance at all respective center levels, as well as supporting providers while coaching and developing staff to ensure all are A players.
• Hold team accountable for C.A.R.E Core Habits.

Specific Goals/Objectives:

• Build a capable and competent Office Team at each office being overseen.
• Achieve monthly center goals set forth by the GM Report and KPIs.
• Promote a culture of positivity and help build a company that has long-term sustainability.
• Obtain high levels of patient satisfaction.
• Achieve smooth running office level operations and site level autonomy.
• Other duties as assigned by supervisor on an as needed basis.

KPIs: To be discussed based on role and updated annually.

Qualifications

• 2 or more years of leadership experience preferred
• Healthcare administration or management background preferred
• Strong computer literacy
• Leadership qualities with good communication skills
• Conflict resolution skills must be developed
• Dermatology experience preferred
• Working knowledge of HIPAA & OSHA compliance