We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to Work For. In addition, for the last five years we’ve been name in the top 100 “World’s Most Innovative Companies” by Forbes Magazine.

This position will be supporting the Experian Consumer Services (ECS) - a passionate and innovative team with a mission to provide Financial Power to All™. Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

Experian Consumer Services (ECS) is seeking a CRM Marketing Specialist who will support the CRM Strategy team in developing and executing strategic initiatives dedicated to engaging, retaining, and building loyalty with our customers. The CRM Specialist plays a critical role serving as the key link between strategy and technical execution. In this role you will be working cross-functionally with several team members to ensure that all campaigns are planned, coordinated, and executed on time, as we all as communicated out to other key stakeholders. The right candidate will be highly driven and organized, strive for operational excellence, and have a customer-centric philosophy.

As a CRM Marketing Specialist, you will be primarily responsible for end-to-end delivery; from capturing campaign requirements through to planning, developing, and QA’ing communications.

• Supports the CRM Strategy team with the planning and execution of key initiatives and campaigns, including on-time delivery, rush requests scheduling, audit support and training.
• Partners with CRM Operations to ensure that all planned communications are identified, tracked, and delivered on schedule
• Manages production and implementation of all email campaigns while coordinating QA with Design and Copywriting teams
• Responsible for coordinating all push planning, scheduling, development and QA with CRM Program managers
• Assists Program Managers and Account Managers with Cobranded email campaigns
• Manages communications and updates in various channels to the CRM team and cross functional teams
• Reviews, confirms, and updates calendars to ensure accuracy in campaign planning and execution

• 2 - 3 years of marketing-related experience
• Bachelor’s degree preferred, marketing or technology-related
• Excellent organizational and project management skills (attention to detail, handling, and prioritization multiple priorities, managing tight timelines) are critical
• Proficiency in MS Office tools
• Monitor and report on campaign performance to clients and internal teams using tools such as Excel, Google Sheets, Salesforce, and/or Tableau.
• Strong interpersonal, written, and oral communication skills a must
• Self-motivated, results-oriented, strategic thinker

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.