Employee Relations Manager
Remote, US
People Team – People Operations /
Full Time - Regular /
Remote
What We Do
Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
We will count on you to create and oversee our employee relations strategy, ensuring a consistent and fair work environment in line with our company values.
What You'll Be Working On
Duties include but not limited to:
· Design, plan, and implement employee relations programs, policies, and procedures, in compliance with relevant laws and regulations.
· Serve as primary point of contact for employee relations escalations, addressing both employee and manager concerns.
· Facilitate and provide guidance on performance coaching, performance improvement plans, disciplinary action, and communication.
· Conduct thorough investigations into workplace concerns, including intake, background research, interviews, summary reports and recommendations based on collaboration with the Legal team and HRBP.
· Document, track and maintain employee relations records/database up to date.
· Collect and leverage data to advise on policy amendment/implementation.
· Additional duties as assigned.
Physical and Travel Requirements
· This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
What You Bring
Knowledge, Skills, and Abilities:
· Knowledge of federal, state, and local laws, statues, which govern employment policies and practices.
· Ability to handle highly sensitive and confidential situations with objectivity.
· Strong influencing/consultation skills.
· Experience leading and managing complex investigations.
· Proven ability to make judgment calls/problem solving skills and sound, ethical decisions.
· Previous relevant work experience in a clinical research or healthcare company preferred.
Certifications/Licenses, Education, and Experience:
· 5+ years of experience in employee relations
· Bachelor’s Degree
· Law or advanced degree strongly preferred.
Benefits (US Full-Time Employees Only)
· PTO/vacation days, sick days, holidays.
· 100% paid medical, dental, and vision Insurance. 75% for dependents.
· HSA plan
· Short-term disability, long-term disability, and life Insurance.
· Culture of growth and equality
· 401k retirement plan
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
Employment Statement
Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
