Multi-Unit Retail Store Manager - Bay Area
Cotopaxi
Location: San Francisco California
Time: 7 months ago
Job Responsibilities (How You’ll Do It):
We Do Retail Differently
- We look to create a people-first culture. We support every customer through their personal journey in the store with intention. We create deeper connections and make impactful moments that humanize the retail experience.
- Community drives us and we want to be a part of the area we reside in. We aspire to be a lifeline and resource!
- We value character and camaraderie. We not only strive to build deeper connections with our customers, but also within our team, sharing each other's stories and passions in and out of the store!
- Enabling work-life balance for you, we offer unlimited Responsible PTO for Retail Store Managers.
The Experiences We Look to Create
- Have a strong floor presence - lead your Guides by example in making memorable moments for our customers and ensuring a consistent best-in-class experience for everyone.
- Be the in-house expert on Cotopaxi products and initiatives, and share that knowledge with your Guides.
- Coach and develop your Guides through encouragement, training, and productive feedback.
- Positively impact the community! Organize monthly revenue and community driven events for both locations.
- Uphold our mission-driven values and plan volunteer opportunities for you and your teams to participate in.
- Be a brand ambassador - live and inspire the Cotopaxi culture and values of people, impact and adventure in and outside of the store!
Operations and Expectations
- Drive KPI’s by measuring, monitoring and taking action to ensure there is a positive impact on the P&L.
- Strategically manage the budget and P&Ls for both locations.
- Collaboration is key. Partner with your leader on business development, community engagement, and team management to ensure success for both locations.
- Maintain appropriate staffing levels and manage the hiring of your two herds.
- Flexibility to work varying hours at both locations to support each team and stores' needs including holidays and weekends.
- Spruced and ready - manage inventory levels, ordering and receiving, and back of house processes.
- You don’t mind being on their feet and can relatively lift 50lbs and climb a ladder carrying boxes and bags.
The Ideal Candidate (What You Need to Succeed):
- 4+ years of retail store management experience ideally managing multiple locations with 10+ direct reports.
- Willing and able to travel to both locations as needed, on average spending 2-3 days a week at each store.
- You are a people-first leader. You know how to motivate a team and can be a lifeline for others!
- Ability to analyze and make data driven decisions to positively impact the business.
- Working knowledge of Google Suite and Microsoft Office, and experience with NetSuite is a plus.
- Experience creating an effective staff schedule that supports the team and business needs.
- Team dynamics excite you! You have experience hiring, training, and developing a team. You understand the need for a diverse team and that each member brings a unique experience to the table.
- Our retail channel is growing and evolving, so you’ll be evolving with it, which is why we like to see candidates who show a strong capacity for collaboration, creative-thinking, and adaptability.
Job Benefits (The Perks):
We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.
The salary range for this position is $80,000-85,000/year plus annual bonus potential, and will be based on the experience that you bring to the table.
Here is a snapshot of the benefits we provide:
- Medical, dental and vision benefits.
- Company paid basic life insurance.
- Company paid short-term disability coverage.
- Company paid life assistance program, with the election of medical coverage.
- Company paid mental health benefits.
- Company paid volunteer time.
- 401(k) plan with employer match.
- Unlimited responsible PTO.
- In The Wild Time: Dedicated paid time out of your work week to spend outdoors.
- 60% off Cotopaxi products.
- Additional outdoor/adventure/lifestyle brand discounts.
- $1,000 stipend after 18 months for bucket list adventure.
- $5,000 stipend after 5 years for bucket list adventure.
- Annual company-wide outings and regular virtual/in-person celebrations.
- A fun, mission and people-first company culture!
As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we’re involved with that has no limits.
No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and radical candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can’t wait for you to share with us your personal story!
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