QUALITY ASSURANCE AUDITOR

RESPONSBILITIES:

 1) Participate in the Quality Assurance (QA) internal and external maintenance provider audit programs to ensure compliance with CFR and Company manuals.

• Participate in the Aircraft Fuel, On-Call Maintenance, Device and Stations audit and surveillance programs.
• Review checklists to ensure they are accurate and sufficient in scope to cover the areas being audited.
• Develop and maintain a yearly audit schedule for all internal and external partners.
• Ensure the accuracy of initial and recurrent audit timelines in the Computer Based Tracking Systems (CBTS).
• Manage and Maintain Audits and Records in the CBTS.
• Review Coordinating Agency for Supplier Evaluation (C.A.S.E.) database transmittals for any changes to company approved partners.
• Assist in maintaining the Monthly Maintenance Provider Listing (MPL) report for the Federal Aviation Administration (FAA) using the Safety Assurance System (SAS) website.
• Ensure any Special Audits required per the request of Tech Ops Management, or the FAA are performed on a timely basis.
• Act as a Subject Matter Expert for QA.

2) Perform the duties of a company authorized Auditor.

• Become a company qualified and authorized auditor.
• Receive and maintain a Coordinating Agency for Supplier Evaluation (C.A.S.E.) Auditor authorization.
• Accomplish all levels of audits as required on a timely basis meeting the timelines in the audit schedule.
• Document, investigate and issue any findings to the auditee. 
• Ensure documented finding are returned on a timely basis. That root cause analysis ad corrective actions performed accurately address the finding.

3) Ensure fleet airworthiness by assisting in managing the Environmental Protection Agency (EPA) Potable Water program.

• Manage newly inducted aircraft to ensure the potable water disinfection and sampling dates of each aircraft is correctly calculated.
• For existing aircraft, that the potable water disinfection and sampling process is completed per company manuals.
• For all aircraft, ensure potable water events are recorded and tracked per company manuals. That they are entered into the EPA Aircraft Reporting and Compliance System (ARCS) on a timely basis.
• Monitor changing CFR regulations that may affect the Potable Water Program.
• Investigate any failures or violations that may occur.

4) Develop QA Auditors competencies through initial and ongoing learning.

• Ensure initial and recurrent training is performed on a timely basis as required by company manuals.
• Ensure Auditor training requirements as documented in the company manuals are met before performing duties.
• Suggest further developmental training for the Quality department.

5) Assist in presenting the monthly Continuing Analysis and Surveillance System (CASS) report.

• Help develop, create, and prepare the report as documented in the GMM.
• Review audit data findings for trends.
• Recommend items for further research and corrective actions.

6) Participates in the Safety Management System (SMS) Program.

• Support safety promotion, quality, and safety culture
• Report safety-related issues to Leadership thru the Safety Reporting system

• Must possess at least 3 years of maintenance or quality experience on different types of large airplanes with 10 or more seats with an air carrier or certificated repair station, 1 year of which must be as a Quality Auditor.
• Bachelor’s Degree or higher preferred.
• Current and valid Driver’s License with good driving record.
• Experience with the management and on-time delivery of daily, weekly, or monthly reports and audits as required by company manuals.
• Demonstrated knowledge of Federal Aviation Regulation and ability to learn other agencies (IOSA, DOD, OSHA, C.A.S.E., Etc.) requirements. 
• Ability to perform Quality Audits with a keen attention to detail and compliance to procedure.
• Strong Communication skills capable of working with other crewmembers and Federal authorities.
• Strong critical thinking skills with an analytical approach to problem solving.
• Demonstrated ability to understand complex issues to ensure identified root causes and development of corrective actions are sufficient.
• Ability to provide On the Job Training (OJT) to Quality crewmembers.
• Ability to work cross-functionally, develop relationships and improve compliance. 
• High degree of attention to detail in both the actual performance of the work being accomplished and in the documented procedure.
• Foster and develop teamwork and leadership that embraces our company’s “Purpose, Values and Vision”.
• Must be able to move throughout the office/line maintenance environments for extended periods of time (up to 10-12 hrs/day).
• Available afterhours (including weekends) to help support airline operational issues.
• Ability to travel for auditing both maintenance and ground operations stations and business partners up to 50% per month. Some months may require additional travel.
• Ability to work in outdoor environment around aircraft in all climates.
• Ability to move 20 lbs over a distance of 10 feet
• Comfortable and casual-dress business environment, with occasional requirement for full business attire for meetings or presentations.

X-FACTORS:

• Current and valid Airframe and Powerplant License.
• Current and Valid Passport.
• C.A.S.E. Level II, III or IV Certified.