Responsibilities:
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- Internal owner of Catalog Data from manufacturer sources
- Deep understanding of Personal Information Management Systems (PIMS), Product Information Exchange Standards (PIES), and Aftermarket Catalog Enhanced Standards (ACES), as well as a general understanding of related data
- Attend sales calls to work with potential customers so that they may have confidence in the data portion of our product offering
- Ability to manipulate and analyze large datasets related to automotive parts, including attributes such as makes, models, submodels, engine sizes, and transmission types
- Ability to troubleshoot and resolve catalog-related issues efficiently, including catalog conflicts, data inconsistencies, and application data discrepancies
- Clear and effective communication is essential for liaising with customers, suppliers, and internal teams, conveying technical information, and addressing inquiries
- Strong problem-solving skills to identify and resolve issues efficiently, ensuring data accuracy and customer satisfaction
- Flexibility and adaptability in response to changing market conditions, technologies, and customer needs are crucial for success in the dynamic aftermarket landscape
- A customer-centric approach, including empathy, responsiveness, and a commitment to delivering exceptional service
- Attend sales calls to work with potential customers so that they may have confidence in the data portion of our product offering
Requirements:
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- Bachelor's Degree OR at least 5 years of experience in catalog management with a focus in aftermarket/ecommerce
- Working knowledge of many of the industry Personal Information Management Systems (PIMS) (Some of the more common systems are Opticat, SEMA Data Co-Op, and PDM)
- Experience with software tools and platforms used for catalog management in the automotive aftermarket, such as ACES (Aftermarket Catalog Enhanced Standard) and PIES (Product Information Exchange Standard)
- Understanding of AutoCare standards, including ACES and PIES, and proficiency in utilizing related tables such as QADB (Qualified Attribute Database) and PADB (Product Attribute Database)
Nice To Have:
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- Sales Experience
- ACP accreditation (Automotive Content Professional)
- MAAP certification
- Automotive aftermarket catalog administration experience
- JNP (PARTCAT) experience
- TechAlliance/ TecDoc experience
