Essential Functions
- Maintains a high level of customer service by greeting and introducing oneself to patients prior to beginning interaction with the patients.
- Prepares patients with heat/ice before treatments as appropriate.
- Assists the PT or PTA while performing therapeutic exercise elements of treatment including providing equipment to patient, helping patient to follow therapeutic exercise sequencing as prescribed by PT, and providing exercise cuing for form when needed.
- Performs treatment space maintenance after each patient treatment by cleaning and sanitizing all surfaces; changing table paper and pillowcases and ensuring treatment areas are always stocked with towels and related supplies.
- Performs general light cleaning such as washing, drying, folding, and putting away laundry, organizing equipment and supplies, and vacuuming as needed.
- Sets up exercise equipment in treatment areas as needed by pushing, wheeling, or carrying equipment.
- Maintains inventory of supplies.
- Schedules patients for follow up visits as laid out per PT prescribed plan of care.
- Assists PT and front desk staff in requested administrative tasks including light computer work, filing, answering phones and general clinic operational tasks such as checking in patients, verifying insurance, scheduling appointments, and other duties.
- Maintains regular and punctual attendance.
- Complies with all company policies and procedures
- Performs other duties as assigned.
Requirements
- Strong verbal and written communication skills
- Strong customer service skills
- Ability to work varying hours throughout the week
- Able to maintain confidentiality
- Strong organization and time management skills
- Professional demeanor
- Strong computer skills
- Able to handle some heavy lifting, up to 25 pounds.
Preferred Qualifications
- High School Diploma or Equivalent
Environment and/or Physical Factors
This position works in an indoor clinic setting, with direct exposure to co-workers and patients in close proximity. This position may be required to wear personal protective equipment. The environment is clean and temperature controlled.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Mobility – The ability to move independently, stand, sit, bend, twist, reach, squat, kneel, climb, jump, or other bodily movements for prolonged periods of time.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Vision — The ability to see details at close range (within a few feet of the observer) or at a distance.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects up to 25 pounds. May be required to lift over 25 pounds with assistance of another person or a mechanical lift.
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Multilimbed Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
