Primary Responsibilities
- Support and maintain the optimal function of all HCM related modules including, but not limited to, Core HCM, Benefits, Talent and Performance, Recruiting, Reporting, Compensation, Absence, and Learning. This may include deployment, customization, business process configuration, development, maintenance, and upgrades to applications, systems, and modules.
- Act as a change agent and advocate for Workday, focusing on the enhancement of manager and employee self-service capabilities to drive system adoption and promote strategic use, thereby improving overall efficiency and user experience.
- Serve as the first point of contact to intake requests from internal teams and third-party vendors. Evaluate requests and provide support, escalating as necessary.
- Proactively identify opportunities for efficiencies related to existing human resources information services and databases, and propose/implement creative solutions.
- Collaborate with cross-functional teams to align HCM processes, maintain data integrity, and ensure system functionality meets departmental needs.
- Provide technical and functional support for supported departments. When possible, encourage and empower those teams to find solutions and create internal documentation/processes while providing guidance, support and knowledge transfer as needed.
- Configure the system to meet the evolving needs of the organization. Ensure changes are well-documented, tested, and communicated.
- Play a key role in managing the scheduled Workday Releases, including reviewing new features, facilitating testing, documentation, configuration, and developing communication materials when necessary.
- Serve as a Named Support Contact and handle relevant inquiries including maintenance of implementer accounts.
- Performs other position appropriate duties as required in a competent, professional and courteous manner.
Required Skills/Abilities:
-
Strong administrative and organization acumen and understanding of business operations
-
Project manager training and experience is a plus
-
Demonstrated success working in a cross-departmental organization environment
-
Positive interpersonal and relationship skills
-
Credibility to lead and influence at all levels
-
Team player with proven track record of managing projects
-
Able to develop and manage project plans and coordinate people and internal/external resources to achieve results outlined in plan
-
Strong communication skills in both written and verbal formats
-
Excellent computer skills including Microsoft Office Suite (Excel, Word, and Power Point) and HRIS experience. (Access and Workday preferred)
-
Knowledge of work requirements of individuals within the department
-
Ability to maintain confidentiality in all aspects of the position
-
Ability to manage multiple priorities
Education and Experience:
- Bachelor’s degree in Information Technology or Human Resource Management required.
- At least five years of database management or related experience required with at least one year in a supervisory position.
- Experience with Workday is a must.
- SHRM-CP or SHRM-SCP preferred.
Relocation to the Austin, Texas area or possibility to work remote is an option.
Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Share
Share
Copyright © 2024
You have been redirected to a Wilsonart job page