Delivery Coordinator/ Sales at Eclipse Marine Seneca

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

We are looking for an energetic, motivated individual to add to our team as a full-time Delivery Coordinator with the opportunity for boat sales as well. The ideal candidate is passionate about the marine industry/ boating lifestyle with excellent customer service skills and projects professionalism in both appearance and communication.

Overview:

A Delivery Coordinator is a driven and motivated sales and boating professional that focuses on providing the highest level of customer service to all customers. This person should be dynamic and ready for anything that is asked upon them. This position is a support role for all aspects of day-to-day business involving sales. The Delivery Coordinator reports to the Sales Lead or General Manager and is expected to assist the Sales Lead with daily showroom setups, boat show setups, cleaning, minor rigging, unloading boats, staging boats, administrative work, picture taking, website postings, and anything else that may be asked upon them. This person is expected to be knowledgeable about all products that we offer, as well as safe boating practices and general services that they will be required to demonstrate to the customer. This person will be required to complete all training and continuously learn and adapt to new products that are offered and product changes that take place.

It is the Delivery Coordinator’s responsibility to conduct training with customers to teach them about their new boat, motor, trailers, and any other accessories that are purchased. This includes general product information, service schedules, and safe boating practices. This person is also expected to assist with boat sales, keep customers warm, and demonstrate product knowledge to customers in the showroom and during off-site boat shows. They will be expected to deliver boats to customers both on-site and off-site, as well as move boats between multiple store locations when asked.

What You'll Be Doing:

• Deliver sold boats both on-site & off-site to customers and conduct training with customers to familiarize them with their new boat, answer questions, and inform customer of recommended service schedule.
• Conduct check in process for new boats and notate any warranty or shipping damage.
• Unload new boats/TOR and send appropriate paperwork to administrative support personnel.
• Transfer inventory between multiple store locations.
• Upsell and demonstrate aftermarket accessories.
• Keep all inventory on display clean and in showroom selling condition.
• Become proficient at demonstrating product features by knowing our brands and share your knowledge with customers.
• Answer phones, respond to emails, and greet customers.
• Maintain a clean and professional sales environment through daily housekeeping and organization.
• Assist Sales Lead with administrative work.
• Participate in boats show and other special events, both on and off site.
• Daily use of CRM system

What Does a Qualified Candidate Look Like?

• Excellent organizational skills
• Outstanding verbal and written communication and people skills
• Ability to Multitask
• Superior understanding of MS Office/MS Excel and various business software
• Ability to work cohesively in a team environment
• Problem solving and strategic thinking
• Proficiency with basic mathematics
• Persuasiveness
• Adequate knowledge of boats and boating safety

Next is Now!  
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

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