In this role, you’ll get to:
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Implementation and support Atlassian products
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Construct custom dashboards using various filter types in JIRA
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Construct Confluence pages and integrate JIRA projects with Confluence pages
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Set up and manage user permissions
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Design, build, customize, and roll out advanced Jira workflows and schemes
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Performing Atlassian installations, migrations, and plugin installations
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Write custom JQL (Jira Query Language)
We’re looking for talent who:
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Possess experience working on implementation and supporting Atlassian products
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Has minimum of 2 years of experience administering Jira enterprise instances
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Preferably has a minimum of Bachelor's degree in IT-related field or equivalent
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Preferably has Atlassian Certification(s)
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Has hands-on experience working with the Atlassian product suite, with specific focus on Jira Software, Atlas, Jira Product Discovery, Jira Service Management, customer portals, SLAs, queues, customer accounts, etc.
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Has experience in the design, build, customization, and roll out of advanced Jira workflows and schemes
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Has experience in the design, build, customization, and roll out of advanced Jira automations
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Has experience selecting and implementing Marketplace apps
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Possess knowledge and application of best practices for JSM/Jira
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Possess expert level Atlassian tool administration knowledge on JIRA and Confluence
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Has ability to write custom JQL (Jira Query Language)
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Is able to construct custom dashboards using various filter types in JIRA
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Is able to construct Confluence pages and integrate JIRA projects with Confluence pages
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Has experience in performing Atlassian installations, migrations, and plugin installation
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Possess strong analytical skills
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Has ability to work in a dynamic, fast-paced, and agile environment
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Must have a strong work ethic with good time management skills to manage multiple responsibilities with conflicting priorities and tight deadlines
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Excellent verbal and written communication skills
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Obtain Orion Industry Certification
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Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization