About the Role & Team
The TechOps Engineer (DevOps with Support), exists for one purpose: to solve complex internal problems so that Capella Space can continue to deliver world-class imaging to our customers. TechOps leverages our support structure to triage and resolve various requests across a variety of services. Consistency, reliability, and quality are essential to what we do:
- We balance 24/7 support and on-call responsibilities by distributing our team remotely, working in overlapping time zones, and rotating through on-call weeks
- We use root cause analysis to help us get to the true source of technical issues, and we help facilitate long-term solutions to prevent those issues from recurring again
- We design, build, and maintain the appropriate monitoring and alerting platforms (dashboards, reporting scripts) to ensure we are monitoring our vital systems and associated key performance metrics
Qualifications
You have strong chops in Python and want to work for an agile space company!
- Minimum of 2 years experience with REST APIs, Cloud-based Data Flow and Management: Amazon Web Services, Kubernetes, Terraform, Unix/Linux systems
- Process and Code Management/Documentation: Jira, Confluence, Gitlab
- You want to grow your skills! We believe in growing our best engineers from within, and we will support your professional development.
- You’ve got an undergraduate degree in Computer Science, Engineering, Physical/Earth Sciences, or an equivalent combination of technical education (bootcamps, coding accelerators) and work experience that you’d love to tell us about.
- You're comfortable working in a periodic 24/7 on-call rotation. What this looks like: members of our team will work standard business hours for their timezone and rotate into one week of 24/7 on-call support. If there are four team members, this would mean one week of 24/7 on-call responsibilities every 4th week (with escalation support) for each SupportOps Engineer. This has the potential to evolve into shift work as our demand for technical support peaks.
- You have a calm, collected approach to problem solving, but you’re able to prioritize and have a keen attention to detail. You care about helping us improve our documentation and processes as we resolve issues.
- You’re a great cross-team collaborator. You can distill complex technical concepts down to simple terms, and you proactively communicate the progress or status of open issues or requests to our internal stakeholders.
- You’re inquisitive, curious, and eager to understand our systems and technologies.
- Other nice-to-have skills: experience working with geospatial data or remotely sensed imagery; experience in the satellite or space industry
Compensation
The annual salary range for this role as it is posted is $112,400.00 - $148,930.00. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), specific office location and calibrated against relevant market data and internal team equity. Benefits listed in this posting may vary depending on the nature of your employment with Capella Space.
Benefits/Perks
In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation:
- We offer up to 100% paid medical coverage, with robust vision and dental plans, comprehensive flexible spending accounts, and supplemental health plans
- Equity
- 401K Plan to invest in your long-term retirement planning
- Generous Parental Leave
- Flexible Paid Time Off Policy
- Commuter & Parking Benefits
- Mental Health Resources
- Monthly phone stipend
- Daily provided lunches and stocked kitchens.
- Furry friends? We’ve got you covered with dog-friendly work environment & them with pet insurance options
- Equal Opportunity Statement
Capella Space is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you need assistance or require an accommodation during the job application process, please notify
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