Café Front of House Supervisor

The Café FOH Supervisor provides leadership and supervision to the entire Front of House Café team and oversees the look, feel, organization, and staffing needs of this department. The FOH Supervisor is responsible to delegate tasks, oversee and ensure department standards are maintained, to ensure staff is productive and happy, to ensure guests are well cared for and satisfied, and to maintain general aesthetic and product quality.

The Ideal Candidate will:

• Own and maintain Healthy Living’s hospitality standards across the entire Café Front of House
• Train, supervise and motivate the FOH Café staff, ensuring that staff follow all department and store policies and procedures
• Manage and write the schedule and assist with Café supply ordering and inventory tasks

Hours: Full Time

Pay: Starts at $19.00 per hour; previous experience will be taken into consideration

Location: 222 Dorset Street

Staff at Healthy Living enjoy:

Health Insurance (we pay 75% you pay 25% for single health benefits)

Dental and Vision Insurance

Short Term Disability Insurance

Life Insurance

Critical Illness Insurance

Accident Insurance

Flex Spending Accounts

Health Spending Accounts

Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary)

Sick time (Part time staff receive 40 hours of sick time a year)

Paid Maternity/Paternity time, up to 8 weeks paid time off!

Generous store discount: 20% off grocery, 20% off café, 10% off beer, 20% off wine, 30% off vitamins/supplements

Half price one month bus passes

401(k): 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living’s contribution from day one

Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!

Free Celtics tickets

Plus many more!

Healthy Living's Essential Behaviors

Make Someone’s Day

You’re here because you’re a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There’s nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.

Move fast and be thorough

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.

Create a team people want to stay on

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others’ skills and talents.

Show Up

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You’re a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.

“What can I do?”

The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.

Come with a solution

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you’re creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!

Own it

You hold yourself accountable and you’re accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.

Seek knowledge

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.

Healthy Living is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff!