MERCHANT ACCOUNT MANAGER

Job Description:

Who we are:
As a division of Rakuten, Cartera is the largest source of Shop & Earn offers in the U.S. Our partners rely on our expert services and innovative product solutions to increase member engagement and lifetime value. Cartera is a subsidiary of the global Internet services company, Rakuten. Cartera Commerce is based in Lexington, Massachusetts.

About the position:

The Merchant Development Manager would be responsible for driving revenue by selling and managing new merchant partnerships across our network of shopping programs.

Responsibilities:

• Prospect and manage new merchant pipeline

• Negotiate new merchant onboarding fees, paid placements and commission increases across site, email and other partner channels

• Optimize new merchant partnerships

• Manage the entire new merchant sales process and onboarding

• Achieve quarterly ad sales & commission increase goals

• Work with internal teams to ensure merchants and affiliate networks are delivering accurate and timely information

• Manage cross-functional internal requests pertaining to merchant set

• Collaborate across the Merchant Operations and Sales teams to maximize sell through velocity

Minimum Requirements (Skills, Knowledge, Abilities)

• Strong organizational skills

• Excellent communication skills, both written and verbal

• Strong analytical and quantitative skills

• Creative and innovative problem-solving skills - dissect and determine root causes of problems and propose solutions

• Professional, bright, and customer-focused

• Sense of humor and a great attitude

• Occasional travel needed

Qualification Requirements:

• Minimum Bachelor's degree (B.A. or B.S.) from a four-year college or university

• 3 - 6 years relevant work experience in online marketing/retail/e-commerce

At Cartera Commerce, our employees are our most valuable assets – they are Cartera. We want you to succeed and go far here. Our dynamic environment lets you be you, while still collaborating toward team success. We want fun, proactive, high-energy individuals to join us in making people happy.  Cartera Commerce offers competitive compensation packages including stock options, medical and dental insurance, matching 401(k), company-paid holidays, and five weeks of paid time off per year. At Cartera Commerce everyone is empowered and responsible for innovating, building, and producing. If this kind of high-energy environment appeals to you, drop us a line at jobs@cartera.com.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team





 

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.