SUPERVISOR, ESCROW OPERATIONS (CARMEL, IN OR DAKOT

Lead Escrow Coordinators through effective coaching and support and management of work schedules, daily tasks, projects, and employee performance. The Escrow Operations Supervisor must have attention to detail, demonstrate supervisory abilities, and provide employees guidance for growth while consistently monitoring and improving quality and efficiency benchmarks in area of responsibility.

 

 

Job Duties and Responsibilities:

 

Supervision and Workflow Support (90%):

• Supervise 10 or more employees.  Monitor, coach, and collaborate with department employees on quality and quantity of work as well as adherence to company and department policy.  Monitor and maintain all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/Flex requests, approval of time cards, etc)
• Monitor workflows and assign responsibilities to employees to ensure prompt and accurate completion of daily tasks and communicate to department management and other impacted areas when adherence to service delivery expectation is at risk
• Develop employees professional skills as well as knowledge of client needs, internal processes, and overall business operations in order to help employees reach their potential and contribute to Allied’s excellence in service
• Interview, hire, coach, evaluate, discipline, and terminate employees following the Human Resource requirements and with guidance from management and Human Resources

 

Administration and Reporting (10%):

• Organize and conduct department meetings to inform employees of new procedures or client particulars, changes within the department, or challenges pertaining to their areas of responsibilities
• Adapt to organizational change
• Identify process improvements and offer solutions/suggestions
• Ability to travel as needed
• Other responsibilities as assigned

 

Qualifications (Education, Experience, Certifications & KSA):

• High School Diploma required
• Associate’s degree in a related field preferred
• 3-4 years of directly related work experience required

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

 

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 

 

To view our privacy statement click

 

To view our terms and conditions click