We are looking for an Energy Consultant who will perform virtual and in-home consultations with prospective customers who are interested in utilizing geothermal for heating and cooling their homes. Energy Consultants are responsible for all aspects of the customer experience prior to transferring the project to the Dandelion Operations Team for permitting and installation.
During consultations, you'll overview the benefits of Dandelion’s innovative approach to geothermal, assess the home’s existing HVAC system, and walk the client through site viability, economic benefits, ancillary benefits, system features, design explanations, incentives and credits, financing and payment options. Setting accurate expectations, and the ability to confidently and competently deliver the overall value proposition of switching to Dandelion Geothermal is the EC forte.
To succeed at Dandelion, you must be energetic, highly organized, and hard working. You have a passion for renewable technologies and creating exceptional experiences through your ability to engage with each individual customer. You will be expected to generate a portion of your lead volume with referrals and networking efforts, and meet monthly sales quotas. As a primary representative of the company, you are professional and knowledgeable with strong verbal and written communication skills. You embrace a team ethic and work closely and productively with other departments (Marketing, Design, Customer Care, Field Ops, Finance, etc) to ensure a successful customer journey.
Key Responsibilities:
- Conduct virtual and in-home sales of residential geothermal systems; demonstrating value and closing deals while setting accurate and realistic expectations.
- Put in the time to become an expert in our product and our customers’ home systems.
- Attend and organize events which present opportunities for engagement and interaction with prospective customers and/or referral sources -- these could be geothermal house parties, home improvement shows, real estate conferences, or green tech webinars.
- Own full cycle customer service, from consultation to design to financing to contract, and ultimately relationship management and referral generation.
About You:
- You have a minimum of 3 years of consultative sales experience, ideally in Energy, HVAC or a related industry with demonstrated success; experience in virtual/web-based sales is preferred, but not required.
- You’re a builder, a go-getter, a genuine self-starter; you get stuff done and promptly.
- You’re outgoing, warm, and feel confident chatting with new people.
- You’re a fast learner who holds yourself to high expectations (and meets them).
- You adhere to realistic timelines and are an expert at managing competing priorities.
- You appreciate the importance of giving and receiving thoughtful feedback.
- You’re excited about building a sustainable future through technology.
Benefits/Perks:
- Health/Dental/Vision insurance
- 401k plan
- Stock/Equity options
- Paid Sick and Vacation time (PTO)
- Training support including on-the-job and virtual/online-based courses
You’ll love working at Dandelion because:
We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.
We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.
We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.
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Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!
Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!
