If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.
Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.
Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.
Customer Obsessed – We always put our customers first.
Solution Driven – We solve problems that other people are afraid to.
People leaders – We grow all of our people into leaders.
One Team – We believe inclusion and teamwork produce the best results.
Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.
Preparation of all documents associated with the processing and closing of escrow, conveyance of title, recording of documents, clearing of title requirements and issuance of title insurance. Interviews escrow principals to obtain pertinent facts, directs the preparation of escrow instructions, drawing of documents, issuance of title policies and the disbursement of funds, and otherwise assists escrow principals, their lenders and/or agents in the consummation of escrows involving the financing or sale of single family and small multi-family residences. Reconciles escrow instructions with commitment and/or preliminary title report. Develops and maintains business by the extensive application of basic marketing and customer service techniques.
Manages time, appointments, and schedule in an efficient manner
Effectively communicates in person and on the telephone with clients and customers. Answers customer questions and/or telephone calls concerning status of pending items in the escrow files. Takes proactive approach to providing status updates for Agents (i.e., closing status or information still required to close or title requirements that need to be addressed.)
Obtains demands/releases to clear title
Draws instructions and supporting documents for signing
Audits and closes file when all funds and documents are received
Reviews commitment and/or preliminary title report to verify vesting and legal description. Compares exceptions shown in title report with buyers', sellers', and lenders' instructions for possible liens or encumbrances not authorized in escrow or lender instructions
Reconciles discrepancies between instructions and title report with title officer and/or principals by modifying escrow instructions or assisting principals in obtaining releases of liens and other encumbrances
Orders beneficiary statements or demands, fire insurance, loan interest, rents and other prorated items
Preparation of settlement statements showing detailed breakdown of escrow, title, loan, brokers' commissions and other changes. Requests the issuance of title policies or other evidence of title
Trains, supervises, guides, and assigns and reviews the work of one or more escrow technicians, assistants, secretaries and/or receptionists. Assists in training escrow officers
Maintains confidentiality of all proprietary information and escrow transactions
Understands and complies with escrow accounting procedures and Good Funds Law
Develops and maintain clientele by effective solicitation of business
Attends client and business development functions. Represents company in public, customer and community relations activities. Attends client luncheons, dinners, realty board meetings and company tours, makes speeches and presents prepared educational programs to client and other interested groups.
Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!
What you should bring to the table as our Ideal Escrow Officer:
Two years of Escrow Experience (1 year in a commercial capacity preferred)
Basic terminology and documents related to title and escrow
Customer service techniques
Organizational & Math Skills
Business writing skills and basic English grammar and spelling
Capable of processing standard sale, subdivision, loan only, exchange, and commercial escrows without assistance
Identifying, obtaining, reading detail relevant to escrow
Operating desktop computers and common software
Being productive, efficient and meeting deadlines in a high volume environment
Establishing and maintaining effective working relationships
Title Agent License preferred
How we’ll value you and make your life a bit easier:
We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.
We currently offer the following benefits to all Full-Time employees:
Work/Life Balance - We encourage taking Paid Time Off (PTO)!
5-week Sabbatical after 5 years of employment
12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
Flexible Spending Account (FSA) & Health Savings Account (HSA)
401K with company match program
Short-Term & Long-Term Disability
Commuter Flexible Spending Account (i.e. Transit or Parking)
Supplemental Life and AD&D Insurance
Auto & Home Insurance Group Life Insurance
Critical Illness, Injury and Hospital Insurance
We believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.